Jay R.
posted this on May 06, 2010 12:00
So you're seeing duplicate entries being posted to one of your Destinations...
A frequent cause of duplicate posts is that the item URLs in the feed have changed. One way that you can detect this is to:
Pay attention to differences in the site name (www vs. no-www), changes in the dates and times which may be present in the URL or URL parameters. Any change in the URL likely indicates that the URL in the feed changed and that the item was detected as new due to that.
You can help prevent this from happening by ensuring that your feed has proper GUID tags, and by disabling any features in your feed publication software which may be causing the URLs to change.
Along with URLs this is one of the most frequent causes of duplicate items.
A GUID is a unique identifier that represents an item. Sometimes the GUID is also the URL, because this does uniquely identify the item. If the GUID changes, we search our system for the new GUID, and when it's not found we are effectively being told that this is a new item which we have never seen before. Since the item is "new", we post it using the rules as if it was a new item. More information about GUIDs can be located in this support post.